Responsibility and Measurement Criteria
Purchasing Management ensure the purchase and procurement of materials, machinery, goods and services, according to the agreed time frames and methods, assessing both the required costs and quality levels, and interfacing with the Quality Division at Benelli, which guarantees controls and certifies the conformity of incoming goods.
The Benelli Quality Division “dynamically” measures suppliers (surveillance) and assesses the implementation of preventive or corrective actions towards same. It has the right to point out any non-conformities with resulting returns, acceptance as an exception, or scrapping of the items supplied, as well as any charge for damages suffered.
On the other hand, external providers are responsible for ensuring and certifying, with the specific documentation, that the products or services supplied are compliant with the specified requirements and therefore, said providers are solely and exclusively responsible for the quality of these products.
Conformity checks and the relevant approval from Benelli do not, in any case exclude the responsibility of the provider, who is always obliged to supply products of an acceptable quality and therefore, said checks do not preclude the right of the Benelli customer to refuse to collaborate with the provider.
For this reason, all process “mapping” projects or provision of services that Benelli has launched over the last few years and which it has presented to providers in various meetings, move in the direction of objectifying that which is “subjective”, defining the acceptance limits that are sometimes not present on the documents (e.g. aesthetic assessment elements) or assessing concessions on elements that are “historically” made in a certain way, guaranteeing acceptable quality in any case.
Through this approach, we are able to understand the situation of providers and to work towards defining solutions that are mutually beneficial, both at the start of the relationship and in the long term.
This is why we expect you to make small improvements every day and that the effects of these are able to generate a tangible selection process and progress, bringing resources into play to develop the will to share the results We expect that by extending the concept and the approach to “excellent processes”, we can pass definitively from the old system of seeing “Quantity” as the main fulfilment, to a “Quality” system that can also be applied to all working environments and not just to product conformity.